(Fees Etc.) (Wales) Act 2019
Permitted Charges in accordance with the Tenant Fee Act 2019.
If you enter into a new Assured Shorthold Tenancy (AST) signed on or after 1 September 2019 (Wales), payments which may apply will be as follows...
Before you move in:
- Holding deposit per tenancy:
This is to reserve a property. A refundable holding deposit of one weeks rent is required to secure the property. This can be used to form part of your first month’s rent.
Please Note: This will be withheld if any relevant person (including any guarantor(s) withdraw from the tenancy, fail a Right to Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
- Security deposit per tenancy: (Rent under £50,000 p.a.)
Between 4 to 6 weeks rent. This covers damages or defaults on the part of the tenant(s) and occupant(s) during the tenancy, subject to relevant end of tenancy checks. Security deposit is due in cleared funds by electronic bank transfer at least five working days in advance of start of tenancy.
- Pet deposit: £100 in addition to the security deposit above and is due at the same time as the security deposit.
- Rent: First month’s rent is due in cleared funds by electronic bank transfer at least five working days in advance of start of tenancy.
During your tenancy
- Early termination fee (tenant’s request): Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy. Early termination of agreement is subject to the landlord’s agreement.
- Unpaid rent: Interest will be charged at 3% above Bank of England Base Rate from rent due date until paid in order to pursue non-payment of rent. (levied once rent is 14 days in arrears).
- Rent arrears / Returned payments: £30 per letter requesting payment, from the Due Date until paid on any outstanding sums in order to cover the agent’s costs associated with chasing unpaid rent.
- Missed appointments: Where the actions of the tenant results in a missed appointment, the tenant is liable for the agent’s time in remedying the situation which is charged at £30 plus any actual costs incurred (such as contractor charges).
- Avoidable or purposeful damage to the property: Tenants are liable to the actual cost of remedying any damage incurred (as detailed in a contractor’s invoice) plus the agent’s costs in obtaining any necessary permissions, sourcing providers and travel costs which will be charged at £50.
- Emergency / Out of hours call-out fees: Where the actions of the tenant result in the agent (or their nominated contractor) attending the property outside of normal office hours, the agent’s time to remedy the situation is charged at £75, plus any actual costs incurred (such as contractor invoices).
- Call out: A call out charge of £40 will incur if we are called to open a bedroom door, front door or back door, to unblock a sink, bath or toilet or any call out which is considered unnecessary.
- Lost Keys or other security devices: Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s), plus the agent’s costs in obtaining any necessary permissions, sourcing providers and travel costs which will be charged at £30. If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys will be charged to the tenant.
Other fees and charges (payable to the provider)
- Utilities: To include gas, water, sewerage, electricity, or any other fuel unless otherwise included within the rent.
- Council tax: Payable to the billing authority unless classed as exempt.
- Communications including satellite & cable: Telephone and broadband charges and both the installation (upon approval from the landlord) and subscription to the relevant suppliers unless otherwise included in the rent.
- Television licence: Payable to the licensing authority
Tenants’ Contents Insurance: It is highly recommended that tenants take out Tenant’s Contents Insurance which covers accidental damage to the landlord’s contents at the property, for example, spillages on carpets, damage to kitchen worktops, bathroom suites, etc. This can be obtained from reputable insurance companies for as little as £2 per week and will also cover all your personal belongings such as TV, computer, laptops, clothing etc. Please let us know if you would like a quotation.
Please ask a member of staff if you have any questions about our fees.
Talk to us
We would love to hear from you, please get in touch with us.
Email us: firstname.lastname@example.org
Call us on: 01656 773345
Office: 2c Well Street
Porthcawl, CF36 3BE
Mon - Fri: 9am - 5pm
Sat - Sun: By appointment